If you're not satisfied with your products or have simply changed your mind, you can return this to us for free.
The product you are returning must meet the below requirements:
- The product is in the same condition as when you received it. This means the polybag is not open/damaged, and all labeling and tags are intact. We cannot accept any returns, not in original condition and these returns will be ineligible for any refunds or store credits.
- You are able to provide online order number, email address, and postcode.
- Self-service returns can be lodged by signing into your Canningvale account here if you meet the above requirements.
- If you placed your order as a guest, please reach out to our Customer Service team here
If you have any questions we have a dedicated Customer Service team that are available by email or Live Chat on our website.