We want you to absolutely love your Canningvale goodies, but if you’ve changed your mind or aren’t completely satisfied, you’re welcome to return your item to us, free of charge.
To be eligible for a return, please make sure the following requirements are met:
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The product is in the same condition as when it arrived, which means the polybag is unopened and undamaged, and all tags and labels are still attached.
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You can provide your online order number, email address, and delivery postcode.
If everything checks out, you can lodge your return through our easy self-service portal by signing into your Canningvale account here.
Placed your order as a guest? No worries, just reach out to our friendly Customer Service team here, and we’ll help you from there.
If you have any questions at all, our dedicated team is just an email or live chat away. We're always happy to help!