Returning your product is simple and hassle-free.
To start a return, just log into your Canningvale account – follow the easy prompts to obtain your pre-paid return label.
Returns can take up to 7 business days to reach our warehouse after lodged with the post office, and we’ll process the outcome as soon as we can.
Please note: Free returns are not available for commercial B2B orders or international customers.
Original postage and handling charges are not refundable, unless otherwise stated.
If you have any questions, our friendly Customer Service team is here to help – feel free to contact us here.