Sending back your product is easy.
To return items to us you’ll need to initiate your return via your Canningvale account or you can lodge a return here, – follow the prompts and this is how you obtain your pre-paid return label.
Returns can take up to 10 business days to be delivered back to our warehouse and the specified outcome processed.
Please note: Free returns do not apply to commercial B2B orders or international customers.
Original postage and handling will not be refunded/credited unless otherwise specified.
If you have any further questions, please contact the Customer Service team here.